Reddy / Hotel Royal BKC

This Privacy Policy describes how **Hotel Royal BKC** collects, uses, and discloses your Personal Information when you visit our website, make a reservation, or stay with us. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a room reservation, event inquiry, or contact us, we collect personal information you provide, such as your name, email address, phone number, physical address, payment information, and any special requests or preferences.

How We Use Your Information

We use the information we collect to:

• Process your reservations and manage your stay effectively.
• Communicate with you regarding your bookings, exclusive offers, and hotel news.
• Provide and improve our hotel services, including accommodation and event management.
• Improve and optimize our website (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
• Comply with legal obligations and resolve any disputes.

Sharing Your Personal Information

We do not share your personal information with third parties except as necessary to provide our hotel services (e.g., payment processors, booking platforms) or as required by law. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.

Your Rights

If you are a resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically for any updates.